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At Nayavie, your satisfaction is our top priority. That's why every order is backed by our 90-Day Money-Back Guarantee.
If you're not completely satisfied with your purchase for any reason, you may request a refund within 90 days of receiving your order.
To begin the refund process, simply contact our customer support team with your order number.
To qualify for a refund:
Your request must be submitted within 90 days of delivery.
One opened bottle is allowed so you can try the product.
Any remaining bottles must be returned (opened or unopened if applicable).
Proof of purchase is required.
Please contact us at:
Email: support@nayavie.com
Include:
Your full name
Your order number
The reason for your request (optional but appreciated)
Our support team will provide you with the return instructions.
Once your return has been received and inspected, we will notify you of the status of your refund.
If approved, your refund will be issued to your original payment method within 5–10 business days, depending on your bank or payment provider.
Original shipping charges are non-refundable unless the item arrived damaged or we made an error with your order.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will make it right as quickly as possible by offering a replacement or a full refund.
If you have any questions about our Return & Refund Policy, please contact us at:
Email: nayaviepro@gmail.com